June 2018 - present
Leading the design team on HealthCare.gov and overseeing design direction of our online tools. I work closely with our government partners, product and engineering to develop a user-centered experience that enables millions of people to enroll in health care.
July 2016 - May 2018
Designed user-centered online services for the VA's beta site Vets.gov, which replaced VA.gov in 2018. Involved in initiatives such as reimagining paper-driven processes into streamlined digital experiences, redesigning a login experience to improve access, and developing content design patterns to aid navigation and comprehension.
June 2014 - June 2016
Lead design for Bedrocket's content management software, as well as custom media properties as part of our client services arm.
April 2013 - May 2014
Chief designer of Bedrocket's flagship product, Boxxspring CMS, and extended to develop supplementary analytics and subscription service admin tools.
February 2012 - March 2013
Responsible for the creative direction of the company and its products, including branding, marketing materials, and product-oriented user experience design.
November 2010 - December 2011
Designed bespoke branding and collateral for individual clients, as well as readymade templated artifacts for customization according to client needs. Involved daily customer relations management as well as print production expertise.
As part of my tenure at Inkd I also worked as a vendor to Microsoft in a large-scale project to develop Word, Excel, and Publisher templates that were shipped with Microsoft Office 2013.